Privacy Policy

Last Updated: Oct 1, 2025

This Privacy Policy describes how The Laser Lounge Spa Estero (“we,” “us,” or “our”) collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us (“Consumers,” “you,” or “your”). We are committed to protecting your privacy and safeguarding your Personally Identifiable Information (“PII”).

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

When you visit our website, book an appointment, complete a form, subscribe to updates, or otherwise interact with us, we may collect personal information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Appointment details (requested dates/services)
• Messages, inquiries, or other information you choose to submit
  
  

Marketing & Text Messaging Consent:
If you provide your phone number and opt in, you may receive text messages from The Laser Lounge Spa Estero, including appointment reminders, updates, and promotional offers. Message and data rates may apply. Message frequency may vary. Reply HELP for assistance. Reply STOP or UNSUBSCRIBE to opt out at any time.

B. Automatically Collected Information

We may collect certain information automatically when you use our website, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Site
• Referring or exit URLs
• Approximate location data (city/state level)

C. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies to improve website functionality, analytics, and user experience. You can manage cookie preferences through your browser settings. If applicable, additional details may be provided in a separate Cookie Policy.

2. How We Use Your Information

We use collected information for purposes that include:

• Providing Services: Scheduling appointments, delivering services, and responding to inquiries
• Communication: Sending confirmations, reminders, educational content, and promotional offers (you may opt out at any time)
• Website Optimization: Improving performance, usability, and content effectiveness
• Security & Fraud Prevention: Protecting our Site, systems, and users
• Legal & Compliance: Complying with applicable laws and enforcing policies

3. How We Share Your Information

We do not sell your personal information. We also do not share your Personally Identifiable Information with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following circumstances:

• Service Providers: With trusted third-party vendors (e.g., booking platforms, CRM systems, payment processors, email/SMS providers) strictly to perform services on our behalf
• Legal Obligations: When required by law, subpoena, court order, or governmental request
• Business Transfers: In connection with a merger, sale, financing, or acquisition, subject to appropriate confidentiality protections
• Protection of Rights: To protect our legal rights, safety, and property, or that of others

4. Your Choices and Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Request data portability (a machine-readable copy where applicable)
• Opt out of marketing communications at any time

Requests may be submitted using the contact information in Section 8.

5. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Health Information & Medical Privacy Notice (Non-HIPAA Disclaimer)

While The Laser Lounge Spa Estero provides aesthetic and wellness services, our website and standard digital communications are not intended to collect, transmit, or store Protected Health Information (“PHI”) as defined under the Health Insurance Portability and Accountability Act (“HIPAA”).

Any health-related information you voluntarily submit through our website (such as intake forms, consultation requests, or appointment notes) is used solely for scheduling, service coordination, and general care purposes. While handled with care and confidentiality, this information is not governed by HIPAA unless explicitly stated in a separate written agreement.

Please do not submit sensitive medical information through unsecured online forms, chat features, or email unless specifically requested by our licensed providers through approved systems.

We take reasonable precautions by:

• Limiting access to authorized personnel
• Using secure platforms when available
• Training staff on confidentiality expectations

If you prefer to share information through a more secure method, please contact us directly.

7. Mobile Messaging Terms and Conditions

The Laser Lounge Spa Estero operates a mobile messaging program (the “Program”) subject to the following terms:

Program Description

If you opt in, you may receive promotional or transactional messages (including appointment reminders, special offers, and event notifications). Message and data rates may apply. Message frequency may vary.

User Opt-In

By providing your mobile number and opting in, you consent to receive messages from us. You confirm the number belongs to you or that you have authorization to use it. Consent to receive messages is not a condition of purchase or service.

User Opt-Out and Support

To stop receiving messages, reply STOP. For help, reply HELP. Carrier-specific limitations may apply, and opt-out processing times may vary.

Disclaimer of Warranty and Liability

Messages are provided “as-is.” We are not responsible for message delays, delivery failures, or carrier-related issues.

Modifications

We may modify or terminate the Program or these terms at any time. Continued participation constitutes acceptance of any updates.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site indicates acceptance of the updated Policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

The Laser Lounge Spa Estero
Address: 20400 Trailside Dr
Estero, FL 33928
Phone: (239) 728-1234
Website: https://estero.thelaserloungespa.com